Privacy Policy

This privacy notice for Authentica Solutions, LLC (doing business as Authentica) ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you visit our website at https://authenticasolutions.com, or engage with us in any sales, marketing, or events.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at operations@authenticasolutions.com.

1. WHAT INFORMATION DO WE COLLECT?

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. The personal information we collect may include: names, email addresses, phone numbers, mailing addresses, job titles, and contact preferences.

We do not process sensitive information.

Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Services. This includes log and usage data, device data, and location data, primarily needed to maintain the security and operation of our Services and for internal analytics.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

3. WHAT LEGAL BASES DO WE RELY ON?

We only process your personal information when we believe it is necessary and we have a valid legal reason to do so. If you are located in the EU or UK, we rely on consent, legitimate interests, legal obligations, and vital interests. If you are located in Canada, we rely on express or implied consent.

4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. DO WE USE COOKIES?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information is set out in our Cookie Notice.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate and reasonable technical and organizational security measures. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

8. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from or market to children under 18 years of age. If you become aware of any data we may have collected from children under age 18, please contact us at lori@authenticasolutions.com.

9. WHAT ARE YOUR PRIVACY RIGHTS?

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws, including the right to request access, rectification, or erasure of your personal information. US residents in California, Colorado, Connecticut, Utah, and Virginia have specific rights regarding access to their personal information.

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO), Lori Nelson, by email at lori@authenticasolutions.com, by phone at 210-469-0183, or by post at: Authentica Solutions, LLC, 401 East Sonterra Boulevard Suite 375-#3208, San Antonio, TX 78258, United States.